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BT Website delays
Moderators: marmadaddy

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   General Discussion-> Training Log & Site SupportMessage format
 
marmadaddy
Posted 2008-04-24 11:00 AM (#1359400 - in reply to #1354029)
Subject: RE: BT Website delays





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Nutrition

Our servers are testing fine. BUT...

There's a bit of a semi-perfect storm brewing on the internet in the USA today. See below. The AT&T issue is the main cause of most people's pain. Check this: http://www.internetpulse.com/

For reasons understandable only to major network geeks, the Milwaukee area is experiencing a big chunk of the problems.

1. AboveNet, a major ISP, experienced a fiber cut in southern California which effected their 10G link to Seattle.

2. Level 3 experienced a fiber cut in the Dallas to Houston area.

3. AT&T is having massive issues with reach ability to the majority of Tier 1 carriers. If your internet traffic goes through AT&T at any point, you will experience a slow down.

So, why do some sites and or people not have this problem? Either their traffic isn't being routed via a problematic pipe, or for larger sites like CNN, Google and the like, they have copies of their site stored and served from many different data centers around the country and the world.

*Attached is the last 24 hrs in question for future reference of why several people had access problems...





(internet-health.gif)



Attachments
----------------
Attachments internet-health.gif (32KB - 15 downloads)
Log Races Gear Reviews
ADollar79
Posted 2008-04-24 11:08 AM (#1359421 - in reply to #1354029)
Subject: RE: BT Website delays


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Thanks Mike/Ron!!!. Since my last post, I haven't had a problem. And why doesn't BT have copies of its site in different locations around the world? I thought world-domination would be higher up on the to-do list.
Log Races Gear Reviews
Donto
Posted 2008-04-24 2:38 PM (#1360037 - in reply to #1359400)
Subject: RE: BT Website delays


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"waiting for reply" is what I get. 

I'm still having issues today, thanks AT&T!

Log Races Gear Reviews
running2far
Posted 2008-04-24 4:57 PM (#1360350 - in reply to #1354029)
Subject: RE: BT Website delays


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I couldn't access BT at all last night (other sites were fine) out of Chicago - Comcast.

I was freaking out man!

Log Races Gear Reviews
kevmk81
Posted 2008-04-24 6:37 PM (#1360510 - in reply to #1354029)
Subject: RE: BT Website delays


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Update, mine seems to be back to normal now!
Log Races Gear Reviews
Donto
Posted 2009-11-06 8:17 AM (#2500641 - in reply to #1359400)
Subject: RE: BT Website delays


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Mike,
I'm bringing this back up because I'm having issues at two different locations (work and home) using two different service providers (ATT and Cable) but seems to be only with BT website.  I went to a 'test my IP' website, pings and up/download speeds to servers across the country are fine with both. How else can I prove this is an issue on my side so I can complain? Or is this BT side somehow?

So frustrating at times...
Log Races Gear Reviews
marmadaddy
Posted 2009-11-06 9:05 PM (#2502006 - in reply to #1354029)
Subject: RE: BT Website delays





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Is anyone else experiencing this? I've looked at it every way I can and I'm not seeing any performance/latency issues.
Log Races Gear Reviews
axteraa
Posted 2009-11-07 8:40 AM (#2502318 - in reply to #2502006)
Subject: RE: BT Website delays


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marmadaddy - 2009-11-06 11:05 PM Is anyone else experiencing this? I've looked at it every way I can and I'm not seeing any performance/latency issues.


I get the odd delay of a few seconds and the occasional timeout (like once every few weeks) but it always either eventually comes up after a few seconds or I can reload the page and I'm good to go.
Log Races Gear Reviews
froglegs
Posted 2009-11-07 9:31 AM (#2502366 - in reply to #1354029)
Subject: RE: BT Website delays


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I tried the suggestions you made in the thread I started on this topic earlier in the week (clearing out my cache, CCleaner), but I'm still experiencing a lot of delays.  

Log Races Gear Reviews
froglegs
Posted 2009-11-07 9:33 AM (#2502369 - in reply to #1354029)
Subject: RE: BT Website delays


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oops, double post



Edited by froglegs 2009-11-07 9:33 AM
Log Races Gear Reviews
bzgl40
Posted 2009-11-07 10:10 AM (#2502396 - in reply to #2502366)
Subject: RE: BT Website delays


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froglegs - 2009-11-07 7:31 AM

I tried the suggestions you made in the thread I started on this topic earlier in the week (clearing out my cache, CCleaner), but I'm still experiencing a lot of delays.  

 

Ditto here.  My provider is Comcast.  Sometimes BT responds just fine, other times it is very slow and/or times out.  I can eventually get the pages loaded.  I have been doing pings to www.google.com when I have been experiencing problems and sometimes it is for sure my problem as I get periodic timeouts but other times my pings are going nice and speedy yet BT is still lagging.
Log Races Gear Reviews
froglegs
Posted 2009-11-07 2:27 PM (#2502606 - in reply to #1354029)
Subject: RE: BT Website delays


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My provider at home is also Comcast...however, I'm at a rental this weekend that has Cox, and I'm still getting delays.  Plus I get them at work too, on a different computer with both IE and Firefox.  Makes it hard to feed my BT addiction

Log Races Gear Reviews
bzgl40
Posted 2009-11-10 9:23 PM (#2508049 - in reply to #1354029)
Subject: RE: BT Website delays


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So right now pages are taking a while to load for me.  So I did a ping on the address it said it is waiting on.
C:\Users\kim>ping wwww.beginnertriathlete.com
Pinging wwww.beginnertriathlete.com [67.228.47.232] with 32 bytes of data:
Reply from 67.228.47.232: bytes=32 time=73ms TTL=117
Reply from 67.228.47.232: bytes=32 time=77ms TTL=117
Reply from 67.228.47.232: bytes=32 time=69ms TTL=117
Reply from 67.228.47.232: bytes=32 time=69ms TTL=117
Ping statistics for 67.228.47.232:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 69ms, Maximum = 77ms, Average = 72ms
  The ping is going fine but the pages are taking minutes to load.

C:\Users\kim>ping wwww.beginnertriathlete.com
Pinging wwww.beginnertriathlete.com [67.228.47.232] with 32 bytes of data:
Reply from 67.228.47.232: bytes=32 time=73ms TTL=117
Reply from 67.228.47.232: bytes=32 time=77ms TTL=117
Reply from 67.228.47.232: bytes=32 time=69ms TTL=117
Reply from 67.228.47.232: bytes=32 time=69ms TTL=117
Ping statistics for 67.228.47.232:
    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
    Minimum = 69ms, Maximum = 77ms, Average = 72ms

 

Edited by bzgl40 2009-11-10 9:24 PM
Log Races Gear Reviews
skarl
Posted 2009-11-10 11:21 PM (#2508147 - in reply to #1354029)
Subject: RE: BT Website delays


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When it happens, which is more lately, I just keep clicking til it loads.
Log Races Gear Reviews
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