General Discussion Triathlon Talk » Great customer service/good quality tshirts! Rss Feed  
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2009-06-12 4:32 PM

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Subject: Great customer service/good quality tshirts!
Ordered tshirts from trimyapparel .com.  Nice quality, especially the kids shirts and FANTASTIC customer service...Will gives almost immediate answers to all emails, sometimes (always?) via his Blackberry.

The shirts I ordered apparently had a printing error, and although there was no guaranteed ship date, he emailed me right away, apologized for what would only be a few days delay and gave me a free shirt for the trouble.  Then when I emailed him back, in the evening, he responded right away.

You just don't get customer service like that anymore...especially from an online shop.
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General Discussion Triathlon Talk » Great customer service/good quality tshirts! Rss Feed