BT Development New Site Bugs » No thread update emails Rss Feed  
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2013-05-18 7:52 AM

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Elite
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PEI, Canada
Subject: No thread update emails
I haven't gotten any emails notifying me of threads I am watching since the update.  I tried toggling the option to notify off and on with no change.  I confirmed my email address is set right in my profile. 


2013-05-19 10:27 AM
in reply to: axteraa

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Elite
7783
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PEI, Canada
Subject: RE: No thread update emails
Is this working for others??
2013-05-19 12:08 PM
in reply to: axteraa

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Master
2912
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...at home in The ATL
Subject: RE: No thread update emails
Hey Arend - I just logged on to report the same thing - no, not working for me either. Since I am on the road a lot that is mostly how I interface with BT, so I just thought the SBR Utopia group had just gone silent....
2013-05-20 12:34 AM
in reply to: axteraa

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Elite
7783
50002000500100100252525
PEI, Canada
Subject: RE: No thread update emails
I got one random thread update email today.
2013-05-20 4:03 AM
in reply to: axteraa

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Master
2912
2000500100100100100
...at home in The ATL
Subject: RE: No thread update emails
Originally posted by axteraa

I got one random thread update email today.


And the only one I have received thus far is from your most recent post in this thread -ha! It is missing the "reply to" link, but I think I read somewhere that will come back.
2013-05-20 9:43 AM
in reply to: TankBoy

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Extreme Veteran
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Shawnee, KS
Subject: RE: No thread update emails
Having the same issue. I am always mobile while working. So I like to get emails when someone updates a thread I have toggled. It is very sporadic. The other issue I have is there is no way to subscribe to a forum. I like being notified if someone posts anything to my state forum. I dont want to have to toggle notifications for every single thread in the forum. That option seems to be gone completely.


2013-05-20 1:19 PM
in reply to: joncolbybohnsack

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Champion
13323
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Subject: RE: No thread update emails

This should be back to normal.  We tried something new so that a person would only get 'one' update until they go back and click on the thread again.  This was either a little buggy and we didn't know why (seemed to work for us) or the way you use email notifications didn't mesh with what we tried to do.

So it's back to normal, an email per new thread update.

2013-05-20 1:24 PM
in reply to: Ron

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Master
9705
500020002000500100100
Raleigh, NC area
Subject: RE: No thread update emails

The issue that I am having with this (event since the recent change a few minutes ago) is that even when I get and "update" when I originate a thread.

Also, the new email format makes it more difficult to see who is posting than with the old system because the poster's ID is in amongst a lot of other text as opposed to being flush left.

2013-05-20 1:45 PM
in reply to: Ron

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Extreme Veteran
815
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Shawnee, KS
Subject: RE: No thread update emails
Originally posted by Ron

This should be back to normal.  We tried something new so that a person would only get 'one' update until they go back and click on the thread again.  This was either a little buggy and we didn't know why (seemed to work for us) or the way you use email notifications didn't mesh with what we tried to do.

So it's back to normal, an email per new thread update.




I still dont know where I can get email updates on a forum, such as anytime someone starts a thread or posts in a thread in a state forum. Any ideas? Thanks in advance.
2013-05-20 1:48 PM
in reply to: joncolby

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Master
9705
500020002000500100100
Raleigh, NC area
Subject: RE: No thread update emails
That is the same as before -- use Toggle e-mail notification in the lower right corner of the thread that you would like to subscribe to.
2013-05-20 2:32 PM
in reply to: jmkizer

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Extreme Veteran
815
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Shawnee, KS
Subject: RE: No thread update emails
Originally posted by jmkizer

That is the same as before -- use Toggle e-mail notification in the lower right corner of the thread that you would like to subscribe to.


Sorry for the misunderstanding, but I am trying to toggle email notifications for a complete forum. I know how to do a single thread. Does that make since?


2013-05-20 2:36 PM
in reply to: 0

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Master
9705
500020002000500100100
Raleigh, NC area
Subject: RE: No thread update emails

That should be in your Settings under Forum Settings, Watched Forums.

But it looks like you can only subscribe to Place type forums, not any old forum Frown



Edited by jmkizer 2013-05-20 2:38 PM
2013-05-20 6:46 PM
in reply to: axteraa

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Master
2912
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...at home in The ATL
Subject: RE: No thread update emails
Now it seems that I am even getting email notifications of my own replies to threads.
2013-05-20 6:54 PM
in reply to: TankBoy

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Master
2912
2000500100100100100
...at home in The ATL
Subject: RE: No thread update emails
And just to add one more twist, while I do seem to now be getting email updates from all of the threads I subscribe to, I still am not getting updates from my mentor group (SBR Utopia). Arend you are in the same group - are you getting updates from it?
2013-05-20 7:01 PM
in reply to: TankBoy

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Elite
7783
50002000500100100252525
PEI, Canada
Subject: RE: No thread update emails

Originally posted by TankBoy And just to add one more twist, while I do seem to now be getting email updates from all of the threads I subscribe to, I still am not getting updates from my mentor group (SBR Utopia). Arend you are in the same group - are you getting updates from it?

No, the others seem ok now but not SBR Utopia.

2013-05-21 10:44 PM
in reply to: axteraa

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Champion
13323
5000500020001000100100100
Subject: RE: No thread update emails
This should work per usual.


2013-05-23 1:43 PM
in reply to: Ron

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Master
2912
2000500100100100100
...at home in The ATL
Subject: RE: No thread update emails
Hey Ron - I am still not getting email updates from the SBR Utopia mentor group - everything else seems to be working fine. 
2013-05-24 1:57 PM
in reply to: TankBoy

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Elite
7783
50002000500100100252525
PEI, Canada
Subject: RE: No thread update emails
Me either.  I assume it's because it's an archived group?  It would be nice to have it back.
2013-06-03 10:30 AM
in reply to: axteraa

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Elite
7783
50002000500100100252525
PEI, Canada
Subject: RE: No thread update emails
Is this something we can expect to be fixed or just assume that once a group is archived it will no longer get update emails (if that's the cause)?
2013-06-04 11:13 AM
in reply to: axteraa

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Champion
13323
5000500020001000100100100
Subject: RE: No thread update emails
No, this is something that needs fixed.  A fe days ago I went into your accounts to try to retoggle those threads but apparently it's still not working.   And I'm getting email notifications on one thread that I am no longer subscribed to.
2013-06-05 7:57 AM
in reply to: Ron

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Master
2912
2000500100100100100
...at home in The ATL
Subject: RE: No thread update emails
Originally posted by RonNo, this is something that needs fixed.  A fe days ago I went into your accounts to try to retoggle those threads but apparently it's still not working.   And I'm getting email notifications on one thread that I am no longer subscribed to.

Hey Ron/Arend - I know we were waiting to start the new SBR Utopia group until the other groups were filled, but from the looks of it that might be a while. What do you guys think about going ahead and taking the new group live - should be a round-about fix for this problem, yes? Obviously would want to check with Jason et.al. First of course...



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