Site Issues Training Log & Site Support » TrainerRoad manual uploads? Rss Feed  
Moderators: Ron Reply
2013-12-08 10:07 AM

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Southwest Colorado, USA
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Subject: TrainerRoad manual uploads?
Greetings,

I know this has been covered before but I didn't find a definitive answer. Is there a size limit to the manual upload? it seems like smaller workouts of 1MB or less are fine but the larger multi-hour/>2.5MB ones fail every time.

They upload to Garmin Connect just fine and BT appears to complete 100% but they never show up in the Training Log. I've reset Modem/PC/Router and have fulshed the DNS cache. Still no luck.

Thoughts?

Thanks in advance. Rob


2013-12-09 12:05 PM
in reply to: robgram

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Subject: RE: TrainerRoad manual uploads?

Can you email me the files that fail?  support@beginnertriathlete.com

2013-12-10 7:01 AM
in reply to: Ron

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Southwest Colorado, USA
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Subject: RE: TrainerRoad manual uploads?
Sent over this morning.

Thanks Ron!
2013-12-18 9:05 AM
in reply to: robgram

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Subject: RE: TrainerRoad manual uploads?

Rob,

Can you try these files again?  They worked fine for us.  Maybe any issues from switching servers have been fixed?

If you are still getting problems, we can dig deeper.  Let me know how it goes.

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