General Discussion Triathlon Talk » Bike recall Rss Feed  
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2014-05-02 8:41 PM

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Subject: Bike recall

My Felt B16 has recently had a part recalled. http://www.cpsc.gov/en/Recalls/2014/Felt-Bicycles-Recalls-Triathlon-Bicycles/

Fine, the Felt website said to take it to my local Felt dealer which I did today. My local Felt dealer (same shop where I bought the bike) is an hour drive one way so not like I can just drop in anytime. I called ahead, told them I was coming, where I was coming from and why. I got there and the shop guy just eyeballed the part and said it looks fine to him.

Am I confused or does a recall mean that the part is actually replaced? I mean why did I bother driving all that way just for them to look at it? I could have had the bike shop guy in town do that and not wasted 2 hours of my day in the van!

Has anyone else had a recall and what was your experience? I don't really want to waste a lot of energy on this if the above description is normal procedure.



2014-05-02 8:55 PM
in reply to: trigal38

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Subject: RE: Bike recall

The listed remedy in the recall is 

Consumers should immediately stop using the recalled bicycles and contact their local Felt Bicycles dealer for a free inspection and steer tube replacement. 

I would contact Felt directly and ask them if they intended for all steer tubes to be replaced or if the inspection was sufficient.  It's sort of unclear in the recall details.

2014-05-03 12:17 AM
in reply to: Jason N

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Subject: RE: Bike recall
Sounds like a frame replacement to me.
2014-05-03 5:50 AM
in reply to: 0

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Subject: RE: Bike recall
I think that's an expansion on a couple years ago they had a recall of the front fork of the B12. Took mine to the dealer, they shipped it to Felt, they replaced the fork.

I'm not sure there is such a thing as "that looks good" for a recall, they're either recalled or they're not and when you're talking about sudden separation of the handlebars with the fork, that's not something to screw around with.

(edit) You want to make sure your LBS is positive your bike is fine, have them write out their findings and sign it so you can have a copy "just in case."
See if they'll go for it or if suddenly your bike needs to go back to Felt.



Edited by DanielG 2014-05-03 5:53 AM
2014-05-03 6:31 AM
in reply to: DanielG

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Subject: RE: Bike recall

Originally posted by DanielG I think that's an expansion on a couple years ago they had a recall of the front fork of the B12. Took mine to the dealer, they shipped it to Felt, they replaced the fork. I'm not sure there is such a thing as "that looks good" for a recall, they're either recalled or they're not and when you're talking about sudden separation of the handlebars with the fork, that's not something to screw around with. (edit) You want to make sure your LBS is positive your bike is fine, have them write out their findings and sign it so you can have a copy "just in case." See if they'll go for it or if suddenly your bike needs to go back to Felt.

This is what I was thinking on my drive home. Dang it, why didn't have them put it in writing!

I'll call Felt and see what the deal is.

2014-05-03 7:37 AM
in reply to: trigal38

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Subject: RE: Bike recall
I would just have felt ship you the part and replace it yourself.
I didn't read it, but if its just a tube replacement, do you have the skill to handle that yourself?


2014-05-03 7:45 AM
in reply to: trigal38

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Subject: RE: Bike recall
That LBS is not worth much… the recall is quite clear and it's not just eyeballing the part and claiming it's fine. If it's part of the recall (and the serial# will tell you if it is), then the fork needs to be replaced. Call Felt and discuss this with them. Also ask them to contact the Felt dealer to explain what needs to be done.
2014-05-03 8:49 AM
in reply to: Jason N

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Subject: RE: Bike recall

Originally posted by Jason N

The listed remedy in the recall is 

Consumers should immediately stop using the recalled bicycles and contact their local Felt Bicycles dealer for a free inspection and steer tube replacement. 

I would contact Felt directly and ask them if they intended for all steer tubes to be replaced or if the inspection was sufficient.  It's sort of unclear in the recall details.

I think the italics is a quote from Felt.  If so, it's a replacement and I wouldn't stop short of that.  I'm even thinking of taking my 2012 in to have it inspected my LBS just to have the paperwork if something should happen to mine.

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