Site Issues Training Log & Site Support » Can't update blog? Rss Feed  
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2014-06-09 1:24 PM

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Whizzzzzlandia
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Subject: Can't update blog?

I am able to get into the blog window and type there, but when I press "save" nothing happens. It doesn't erase, it just doesn't save. I can press cancel and it cancels.

This is occurring at work, where I'm running FIREFOX. It's also occurring at home, where I'm running Chrome. Basically I'm unable to update anything but a workout.



2014-06-09 1:27 PM
in reply to: Whizzzzz

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Subject: RE: Can't update blog?

Have you tried to delete temp internet files from the browsers?

2014-06-10 9:29 PM
in reply to: 0

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Subject: RE: Can't update blog?

This issue is happening across multiple browsers on different computers both at home and at work...? And it's only a problem with BT... Very frustrating. I'm able to add workouts but nothing else. No blog. 

Is anyone else having this problem? Super frustrating and it's been going on for days. 

Chris just took a look at it. Nothing he can do. Can you look at my page and help somehow? I just spent the better part of an hour trying to update my blog with photos and maps etc etc and I have been 100% unsuccessful. 

Also, if you look at one of my days, Wednesday, June 4, somehow the SAVE button is stuck in that day. I don't know how it got there and I have tried to remove it but it won't go away. I am wondering if this is somehow related to this issue? 



Edited by Whizzzzz 2014-06-10 9:43 PM
2014-06-11 6:53 AM
in reply to: Whizzzzz

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Subject: RE: Can't update blog?

This morning it works! 

2014-06-11 9:20 AM
in reply to: Whizzzzz

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Subject: RE: Can't update blog?

I'm glad it's working again.  That is weird.

2014-06-11 9:29 AM
in reply to: Ron

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Subject: RE: Can't update blog?

I tried it at work too... and it works.



2015-01-16 2:04 PM
in reply to: Whizzzzz

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Subject: RE: Can't update blog?

I'm running Firefox, and the blog box will not bring up the blog function dialog box.  adding workouts and inspires all work.  Have deleted all browsing stuff. cookies, history, etc.

2015-01-19 1:11 PM
in reply to: jashac

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Subject: RE: Can't update blog?

Originally posted by jashac

I'm running Firefox, and the blog box will not bring up the blog function dialog box.  adding workouts and inspires all work.  Have deleted all browsing stuff. cookies, history, etc.

Allright, checking on FF.  Thanks!

2015-01-21 12:50 PM
in reply to: Ron

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Subject: RE: Can't update blog?

Originally posted by Ron

Originally posted by jashac

I'm running Firefox, and the blog box will not bring up the blog function dialog box.  adding workouts and inspires all work.  Have deleted all browsing stuff. cookies, history, etc.

Allright, checking on FF.  Thanks!

We can't reproduce this yet, my programmer or myself.  Can you tell me the latest OS and FF version you are using?

2015-01-22 3:27 PM
in reply to: Ron

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Subject: RE: Can't update blog?

Originally posted by Ron

Originally posted by Ron

Originally posted by jashac

I'm running Firefox, and the blog box will not bring up the blog function dialog box.  adding workouts and inspires all work.  Have deleted all browsing stuff. cookies, history, etc.

Allright, checking on FF.  Thanks!

We can't reproduce this yet, my programmer or myself.  Can you tell me the latest OS and FF version you are using?

This is now what is happening to me at work.  It's a step in the right direction.  Before I couldn't type anything in blog.  Now I can type things but it won't save...no editing tools either.  Can "cancel".  I guess I should have posted this in my own thread, but since this is now the "new" problem I thought I would put it here...

IE 8 at work....yes, ancient.

2015-01-23 9:48 AM
in reply to: jldicarlo

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Subject: RE: Can't update blog?

Originally posted by jldicarlo

Originally posted by Ron

Originally posted by Ron

Originally posted by jashac

I'm running Firefox, and the blog box will not bring up the blog function dialog box.  adding workouts and inspires all work.  Have deleted all browsing stuff. cookies, history, etc.

Allright, checking on FF.  Thanks!

We can't reproduce this yet, my programmer or myself.  Can you tell me the latest OS and FF version you are using?

This is now what is happening to me at work.  It's a step in the right direction.  Before I couldn't type anything in blog.  Now I can type things but it won't save...no editing tools either.  Can "cancel".  I guess I should have posted this in my own thread, but since this is now the "new" problem I thought I would put it here...

IE 8 at work....yes, ancient.

Before I send this off to the programmer, can you confirm that you have cleared your cookies and temporary internet files/cache and tried this again?  We DID updated some IE8 issues, I just want to make sure your browser has all the latest code.



2015-01-26 9:33 AM
in reply to: Ron

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Evergreen, Colorado
Subject: RE: Can't update blog?

Originally posted by Ron

Originally posted by jldicarlo

Originally posted by Ron

Originally posted by Ron

Originally posted by jashac

I'm running Firefox, and the blog box will not bring up the blog function dialog box.  adding workouts and inspires all work.  Have deleted all browsing stuff. cookies, history, etc.

Allright, checking on FF.  Thanks!

We can't reproduce this yet, my programmer or myself.  Can you tell me the latest OS and FF version you are using?

This is now what is happening to me at work.  It's a step in the right direction.  Before I couldn't type anything in blog.  Now I can type things but it won't save...no editing tools either.  Can "cancel".  I guess I should have posted this in my own thread, but since this is now the "new" problem I thought I would put it here...

IE 8 at work....yes, ancient.

Before I send this off to the programmer, can you confirm that you have cleared your cookies and temporary internet files/cache and tried this again?  We DID updated some IE8 issues, I just want to make sure your browser has all the latest code.

I think I just managed to do that.  At least after I restarted IE I had to log into BT again (I usually tell it to remember me) so I think it worked?

But alas...still cannot blog. :-(

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