Creating a new route/map not displaying route

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2014-10-01 12:00 PM

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Subject: Creating a new route/map not displaying route
Good day,
I'm using Firefox 32.0.3, but also experience this on Chrome 37.0.2062.124 and IE 10.0.9200.17089. My desktop is running Windows 7, SP1. I've cleared my cache and history and restarted my browsers. I have noticed this occurring for about the last three weeks... I haven't updated any routes since July, but it was working then.

When I attempt to log a new route on the map, I am able to zoom and pan around the map just fine, and the distance *seems* to accumulate ok, but the route no longer draws on the map either in "Run" or "Bike" modes. I am cautious to save maps without seeing the route, as the map drawer was always a little sketchy for jumping all over the place.

Any ideas to bring the little red line back?
Thanks,
Erica.

2014-10-03 9:24 AM
in reply to: pilot_e

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Subject: RE: Creating a new route/map not displaying route

We're going to try to go live with the upgraded Google Maps API integration this weekend.  We have been testing it the last month and we just about have it.

2014-10-03 9:38 AM
in reply to: Ron

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Subject: RE: Creating a new route/map not displaying route
Great, thanks for the feedback. I'll hang tight and watch for the updates on that progress before I try it again.
Good luck!
2014-10-08 8:31 AM
in reply to: pilot_e

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Subject: RE: Creating a new route/map not displaying route

We just went online with the updated mapper last nite.  You will most likely have to clear your browser cache/temporary internet files to pick up all changes.

Let me know how it works.  If any problems, please let me know your browser and version.

2014-10-08 2:34 PM
in reply to: Ron

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Subject: RE: Creating a new route/map not displaying route
Hi Ron, things are great now. I thought there was still a bug as my map was all blue and zooming in and out wasn't changing the picture, but then I zoomed all the way out to find I was unexpectedly floating in the Southern Atlantic Ocean. :D Re-positioned myself and am now happily plotting out routes.
Thanks for the update!
Erica.
2014-10-13 10:19 AM
in reply to: pilot_e

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Subject: RE: Creating a new route/map not displaying route

Is the mapper remembering everyones location?

2014-10-13 10:26 AM
in reply to: Ron

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Subject: RE: Creating a new route/map not displaying route
I logged back in and it put me where I last started making a route. So far so good.
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Site Issues Training Log & Site Support » Creating a new route/map not displaying route Rss Feed  
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