General Discussion Triathlon Talk » Powertap G3 problem Rss Feed  
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2014-10-07 6:52 PM

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Subject: Powertap G3 problem
HELP - does anyone know anything about powertap G3? It worked fine last weekend for my HIM and this is my first ride since....It is not giving out power or cadence to my laptop and TrainerRoad. The devices tap on TrainerRoad says that it has an excellent connection so it is giving out data just not power or cadence. Speed is displayed and cadence flashes on every second or so, but no power. Same on my Garmin 310 - no power or cadence but speed is displayed. I took the battery out and put it back in to "reset" it but no change. Any help is appreciated.

Edited by djmtrier 2014-10-07 6:53 PM


2014-10-08 2:40 PM
in reply to: djmtrier

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Subject: RE: Powertap G3 problem
I would call their customer support. They are great
2014-10-09 11:46 AM
in reply to: djmtrier

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Subject: RE: Powertap G3 problem
I'd try a new battery instead of just removing and installing the existing one.
Also, do you have the latest firmware installed?

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