Site Issues Training Log & Site Support » Auto Garmin import failures Rss Feed  
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2014-11-04 6:38 AM

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Master
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Raleigh, NC area
Subject: Auto Garmin import failures

I have been having a problem getting my data to import from Garmin.  It worked beautifully until this weekend.  It appears to me that Garmin had a problem because my data didn't import anywhere -- not to BT and not to Strava.  I disconnected and reauthorized my account in the settings but no workouts have automatically imported for me since Friday. 

Do you have any suggestions?



2014-11-04 10:16 AM
in reply to: jmkizer

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Champion
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Subject: RE: Auto Garmin import failures
2014-11-04 10:25 AM
in reply to: Ron

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Master
9705
500020002000500100100
Raleigh, NC area
Subject: RE: Auto Garmin import failures

Hmm.  That would make a lot of sense if it was Sunday that the problem started but it was Saturday and the US time change hadn't started yet.  I'm not sure what other countries had a time change over the weekend.

I kind of figured that it was a Garmin problem.  Please let us know if we need to reconnect our accounts or whatever when it is resolved.

2014-11-04 10:38 AM
in reply to: jmkizer

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Champion
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Subject: RE: Auto Garmin import failures

Is any data going to Garmin Connect?

2014-11-04 10:42 AM
in reply to: Ron

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Master
9705
500020002000500100100
Raleigh, NC area
Subject: RE: Auto Garmin import failures

Yes, the data is getting to Garmin Connect. It is not be autosynced to either BT or Strava.  I have reauthorized both accounts.  I have manually downloaded the TCX files from Saturday, Sunday and Monday to import.  I am unable to export today's TCX file ("You do not have sufficient privileges to view the activity").

I'm sure that it'll be fine in a few days.  Technology is great when it works, right?

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