Excellent warranty support and customer service. Bought this trainer 5 years ago, after a couple years the screw to tighten resistance unit to wheel stripped, submitted a warranty claim online and had a new and improved screw assembly in my mailbox 2 days later. Recently,after 5 years of heavy use, the trainer started to make some grinding noises and really load up the resistance during intervals, to the point where I had to down shift just to maintain cadence. My initial thought was, "Well 5 years, it's been a pretty good run, think I'll upgrade to one of those new computer controlled trainers." But I didn't feel like shelling out $1k+ for a new trainer and then remembered that Kurt advertised a Lifetime Warranty, checked their website and sure enough, filled out the online warranty form again and boom, a new resistance unit arrived 3 days later (it also appears to be slightly improved from the original, maybe it will last 10 years before wearing out). This company stands behind their products!
I have owned three different trainers over the last 6 years. The first was a weak mag trainer. The second was solid Cyclops 2. The KK is a strong competitor to the Cyclops. I feel that the flywheel turns over much easier. I am able to get up to speed very quickly and maintain a high level of cycling without any issue. I definitely give the KK a nod over the Cyclops model.
I've got my MTB on it so I can ride during injury recovery and foul weather. I am impressed with the quality and ease of use. It's a really great workout.
glad i bought this trainer..this is my first trainer and the way it is built..it should be the only one i should ever have to buy
The best trainer, for a reason
This is a solid trainer that I look forward to spending many grinding hours with.
Great trainer. Really facilitates nighttime/cold weather workouts. I love it.
Overall a great product. Works well and serves its purpose.
Great trainer so far. still unlike the 'real road', but a great investment for the winter weather
Overall very happy
Would recommend this to anyone who is also stuck riding indoors during the winter months.
Excellent trainer, quiet and sturdy with good response at different speeds.
Great trainer. Probably the only one I'll ever own becuase it's so well made I'll never wear it out.
Great trainer at a great price, thou watch that lock.
$230 Bikesport deal + shipping was cheaper than elsewhere. Everyone raves about this trainer, and I see now that it is going to be well-used for some time. Looking forward to checking out the first Spinervals DVD that comes with the trainer.