Profile Design T2+ Arm Pad

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2010-04-07 8:15 AM

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Charlestown
Subject: Profile Design T2+ Arm Pad
Hey Everyone,

The left armpad of my aerobars snapped last night.  Wondering if anyone has a spare (or set of spares) that they'd be willing to part with.  Please let me know.

Thanks!


ETA: They're Profile Design T2+, just to clarify.

Edited by whynot-tri 2010-04-07 8:21 AM

2010-04-07 8:51 AM
in reply to: #2773308

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Subject: RE: Profile Design T2+ Arm Pad
2010-04-07 9:38 AM
in reply to: #2773308

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Subject: RE: Profile Design T2+ Arm Pad
whynot-tri - 2010-04-07 9:15 AM Hey Everyone,

The left armpad of my aerobars snapped last night.  Wondering if anyone has a spare (or set of spares) that they'd be willing to part with.  Please let me know.

Thanks!


ETA: They're Profile Design T2+, just to clarify.


Same thing happened to me. I called (not email- you might not get a response) Profile Design and about 2 days later replacements showed up. Just give them a call. This seems to be a known issue. The only question they asked me was "what is your address?". I was very impressed. One thing, you might get the new metal ones that don't snap, which worked well for me!
2010-04-07 1:59 PM
in reply to: #2773308

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Charlestown
Subject: RE: Profile Design T2+ Arm Pad
That's exactly what happened - new arm rests are shipping today.  Very impressed with the customer service.  Thanks to you both!
2010-04-07 2:52 PM
in reply to: #2774657

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Subject: RE: Profile Design T2+ Arm Pad
whynot-tri - 2010-04-07 2:59 PM That's exactly what happened - new arm rests are shipping today.  Very impressed with the customer service.  Thanks to you both!


Glad you had a good experience. Yeah, I was shocked- the guy didn't want to know when I bought the bike or anything else. He just sent em out! Awesome.
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