General Discussion Triathlon Talk » Garmin 910 Upload issues to BT Rss Feed  
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2012-10-03 9:18 PM

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Subject: Garmin 910 Upload issues to BT

Hey Garmin 910 users,

I updated to the new firmware on Monday and now I can't upload my workouts through the Training Log "Upload" link.  I need to manually enter the information, which is not a huge deal, but kind of irritating.

Anyone having this problem too?

 



2012-10-03 9:27 PM
in reply to: #4439908

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Subject: RE: Garmin 910 Upload issues to BT
I've been having that issue off and on for a few weeks at least and I haven't installed the update on my 910. It's been hit or miss for me- with more misses than hits.

Shelly
2012-10-04 12:05 AM
in reply to: #4439908

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Subject: RE: Garmin 910 Upload issues to BT
I have the update and haven't had any issues. Undecided
2012-10-04 8:42 AM
in reply to: #4439908

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Subject: RE: Garmin 910 Upload issues to BT

I had the issue before updating.  the file gets to my PC but not connect.  I have to try re loading the ANT agent, but haven't had time

 

2012-10-04 11:02 AM
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Subject: RE: Garmin 910 Upload issues to BT
MichelleK - 2012-10-04 1:05 AM

I have the update and haven't had any issues. Undecided



+1

First thing I did when I got my 910 a couple of weeks back was to update to the latest firmware, and my uploads to Connect and BT have been without issue.


There have been a couple of instances where it took awhile for the BT widget to find the device or get data, but I believe that is much more a function of bandwidth than the code or devices.
2012-10-04 12:55 PM
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Subject: RE: Garmin 910 Upload issues to BT
siouxcityhawk - 2012-10-03 10:18 PM

Hey Garmin 910 users,

I updated to the new firmware on Monday and now I can't upload my workouts through the Training Log "Upload" link.  I need to manually enter the information, which is not a huge deal, but kind of irritating.

Anyone having this problem too?

 

Are you using Mac or PC?  I have a Mac and I started having problems uploading to BT earlier this week. 

A few weeks ago, Chrome started to have problems.  Garmin has acknowledged a Communicator problem for that.  This week Firefox and Safari started to act up for me.

To be clear, Garmin Connect uploads are still working without an issue.  The workout files are downloaded from the 310XT to my machine.  The Garmin Communicator plugin will not work with BT (or with Dailymile).  I get device not found type of message from BT.



2012-10-04 2:17 PM
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Subject: RE: Garmin 910 Upload issues to BT
jmkizer - 2012-10-04 12:55 PM
siouxcityhawk - 2012-10-03 10:18 PM

Hey Garmin 910 users,

I updated to the new firmware on Monday and now I can't upload my workouts through the Training Log "Upload" link.  I need to manually enter the information, which is not a huge deal, but kind of irritating.

Anyone having this problem too?

 

Are you using Mac or PC?  I have a Mac and I started having problems uploading to BT earlier this week. 

A few weeks ago, Chrome started to have problems.  Garmin has acknowledged a Communicator problem for that.  This week Firefox and Safari started to act up for me.

To be clear, Garmin Connect uploads are still working without an issue.  The workout files are downloaded from the 310XT to my machine.  The Garmin Communicator plugin will not work with BT (or with Dailymile).  I get device not found type of message from BT.

I use a PC.  In fact, the guy from Garmin tech support (on Monday) had me download firefox because I couldn't get the firmware update to work through Internet Explorer.  My ANT agent is pulling the workouts from my watch and uploading to Garmin Connect perfectly.  It's the step from taking from my Garmin watch to BT that I'm having a problem.  I will monkey around with it, but I was not sure if it was a BT issue or an issue with my stuff.

Thansk

 

2012-10-04 2:23 PM
in reply to: #4440987

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Subject: RE: Garmin 910 Upload issues to BT
siouxcityhawk - 2012-10-04 3:17 PM
jmkizer - 2012-10-04 12:55 PM
siouxcityhawk - 2012-10-03 10:18 PM

Hey Garmin 910 users,

I updated to the new firmware on Monday and now I can't upload my workouts through the Training Log "Upload" link.  I need to manually enter the information, which is not a huge deal, but kind of irritating.

Anyone having this problem too?

 

Are you using Mac or PC?  I have a Mac and I started having problems uploading to BT earlier this week. 

A few weeks ago, Chrome started to have problems.  Garmin has acknowledged a Communicator problem for that.  This week Firefox and Safari started to act up for me.

To be clear, Garmin Connect uploads are still working without an issue.  The workout files are downloaded from the 310XT to my machine.  The Garmin Communicator plugin will not work with BT (or with Dailymile).  I get device not found type of message from BT.

I use a PC.  In fact, the guy from Garmin tech support (on Monday) had me download firefox because I couldn't get the firmware update to work through Internet Explorer.  My ANT agent is pulling the workouts from my watch and uploading to Garmin Connect perfectly.  It's the step from taking from my Garmin watch to BT that I'm having a problem.  I will monkey around with it, but I was not sure if it was a BT issue or an issue with my stuff.

Thansk

 

This sounds very much like what I am seeing.  It's also not holding it's watch-to-Ant+Stick pairing very well either.

2012-10-04 2:32 PM
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Subject: RE: Garmin 910 Upload issues to BT
MichelleK - 2012-10-04 12:05 AMI have the update and haven't had any issues. Undecided
I've had the update since it came out and no issues for me as well.
2012-10-04 2:36 PM
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Subject: RE: Garmin 910 Upload issues to BT

m2tx - 2012-10-04 3:32 PM
MichelleK - 2012-10-04 12:05 AMI have the update and haven't had any issues. Undecided
I've had the update since it came out and no issues for me as well.

What browser/version are you using?

I'm having problems and using these:

  • Firefox 15.0.1 for Mac
  • Safari 6.0.1 (7536.26.14)
  • Garmin Communicator 4.0.3.0

FWIW, Chrome is a known issue.  Supposedly Garmin is working on that.

2013-01-09 3:00 PM
in reply to: #4439908

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Subject: RE: Garmin 910 Upload issues to BT

I had issues with IE but seems to work fine with Safari.

I should note that the cadence (bike) info did not come over for some reason



Edited by Ranski 2013-01-09 3:03 PM


2013-01-09 3:08 PM
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Subject: RE: Garmin 910 Upload issues to BT

I consistently have troubles now when using Chrome (did not when this thread first started), but if I switch to IE it uploads fine.

 

It's been a while since I've tried, but I don't think any of them upload lap swimming data.

2013-01-09 6:05 PM
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Subject: RE: Garmin 910 Upload issues to BT

I frequently have trouble 'mass' uploading a number of workouts as one time.  I've found that by going to the specific day / sport, I don't have issues uploading.  It's more manual, but it's less frustrating than getting 'error' everytime.   

Have you tried that?  

2013-01-09 6:27 PM
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Subject: RE: Garmin 910 Upload issues to BT
That's the only way I've ever tried.
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